Experts available 24/7 844-716-0359

Get your questions answered
by our
Optimum experts

Experts available 24/7 844-716-0359

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Our experts can help you find the best
internet plan for you.
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Frequently Asked Questions

Is Optimum Internet available
in my area?

Optimum provides Internet service in 21 states across the U.S.
To check availability in your area, call 844-716-0359.

Which Optimum Internet speed is right
for me?

It depends on your needs.
  • Optimum 300 Mbps Internet offers speeds more than adequate for moderate household use and HD video streaming on multiple devices.
  • Optimum 500 Mbps Internet can easily handle 4K Ultra HD video streaming on multiple devices and fully connected homes.
  • And 1 Gig Internet offers high-speed connectivity for ultra-connected home networks.
  • In select areas, Optimum offers Multi-Gig Internet speeds available to power elite gamers, content creators, live streamers, and more.
For more assistance, call 844-716-0359.

How is Optimum Internet installed?

You can either have your Internet professionally installed by Optimum certified technicians or perform a self-install of your Optimum Internet. Optimum self-install is not available with all offers/services or in all areas.

  • What is Optimum self-install? An easy step-by-step, self-guided set-up process which will guide you through activating your Internet service. You should have your Internet up and running in approximately 15 minutes.
  • What is Optimum professional Installation? The process where an Optimum certified technician will arrive at your address to establish your Internet connection.
For more assistance, call 844-716-0359.

Can I get Optimum Internet only?

Optimum offers several Internet-only packages, with various Internet connection speeds. To see what's available for your home,
call 844-716-0359.