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Internet 2 Gig, 1 Gig, Internet 500 Mbps, Internet 300 Mbps
OFFER: Offer for new residential customers. Requires signup for and maintenance of qualifying internet service and
any TV service (excluding Basic TV). As of the 25th mo. service will be billed at regular rate and is subject to
change. TV rates are subject to change at any time with advanced notice. Advertised price reflects $5 discount for
enrolling in Auto Pay & Paperless Billing, must maintain both to keep discount. Former Optimum seasonal customers
or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not
in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level
of srvc, and is not available in all areas. Other terms, restrictions & conditions apply. Internet & TV subscription
continues and renews automatically each month until canceled. Cancel any time at 877-694-9474.
Cancellation effective at end of then-current billing period.
INTERNET: Advertised speed for wired connection.
2 GIG FIBER INTERNET: Up to 2000 Mbps download/up to 2000 Mbps upload, not available in all areas.
1 GIG FIBER INTERNET: Up to 940 Mbps download/up to 940 Mbps upload, not available in all areas.
500 MBPS FIBER INTERNET: Up to 500 Mbps download/up to 500 Mbps upload, not available in all areas.
300 MBPS FIBER INTERNET: Up to 300 Mbps download/up to 300 Mbps upload, not available in all areas.
Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.
INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free
self-install is available. Min system req's & equip configs apply. INTERNET: 1 free Gateway included. Limit 1 per
household. 1 free WiFi extender available if recommended by your Optimum technician. WiFi extender(s) may be needed
in order to connect wirelessly throughout Subscriber's residence. For customers located in TX a State Cost Recovery
fee applies for Internet service. For other services and supplies (add'l equip., install, paper bill, device
protection, misc. services, etc.) taxes may apply. TV: First set-top box is included, additional equipment will be
charged at regular monthly rates. Optimum Stream not available in all areas. Taxes apply, plus certain add'l fees
will be added to bill and are subject to change during and after promotion period.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly
service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund.
Customers without remaining account balance will receive refund to original payment method. Customers with remaining
account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile
device return policy applies (subject to $50 restocking fee).
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive
reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to
$25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of
disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for
reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for
reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx.
2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by
Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles
design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments.
Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept
mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and
conditions apply.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name at same address, showing early
termination fee (ETF) amount and that you were an active customer with competitor at time of sale without past due
balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will
receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good
standing.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the
property of their respective owner. © 2025 CSC Holdings, LLC.
MOBILE ADD ON
OPTIMUM MOBILE: $45/mo. per line for unlimited data, talk & text. Autopay required. Other monthly charges apply per
line, including $20 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile
fees and surcharges (including USF fee). Data speeds reduced for remainder of billing cycle after 20 GB is used.
Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.
TV ADD ON
TV: Req's all TVs have an HDMI input. Not all content delivered through Optimum TV Box or Stream is in 4K Ultra HD.
# of TV ch's, HD ch's & features depend on pkg type & location. Some On Demand titles available at add'l charge. All
srvc's & channels may not be available in all areas.
ENTERTAINMENT TV: Entertainment TV is an over-the-top (OTT) Internet TV service and is not available in all areas.
Entertainment TV is not available with 50 Mbps Internet plans or lower. Req's Optimum Internet and all TVs have an
Optimum Stream device to access the service. All srvc's & channels may not be available in all areas. TV package and
channel lineup availability vary by market. Content is subject to change and blackout restrictions. For details on
what's available in your area, visit optimum.com.
INCENTIVES FOR QUALIFYING CUSTOMERS
GET ONE FREE UNLIMITED MOBILE LINE FOR 12 MONTHS W/ CODE HEYITSFREE: New customers w/500+ Mbps Internet or above only.
Device financing or number transfer req'd. Number must be transferred w/in 14 days of line activation. Taxes & fees
apply. At the end of the promo period line increases up to $25 per month. Savings via 12 monthly bill credits. Credits
start w/in 2 bill cycles. Limit 1 line per Optimum Mobile account. Reg. multiline price applies to add'l lines. Excludes
other service discounts. Must maintain eligible Internet & Mobile svc plans & acct must remain in good standing w/ no
past due or returned payments to rcv credits. Paperless billing & autopay req'd. Not avail. in all areas. Other terms
and conditions apply; visit www.optimum.com/mobile/plan for plan details.
DISNEY+, HULU BUNDLE BASIC: Offer req's Optimum 500 Mbps Internet service or above. Customer must maintain services and
remain in good standing throughout promotional period to maintain included Disney +, Hulu Bundle Basic. Customer must
activate subscription within 3 months of when Optimum service is installed. Must be 18 years of age or older to redeem
offer. Offer applies to ad-supported plan. Upon redeeming this offer, you will be enrolled in an auto-renewing monthly
subscription of Disney+, Hulu Bundle Basic and you will be charged the then-current retail price (currently $10.99/month
(plus tax, where applicable)) beginning at the end of your 6-month promotional offer unless you cancel your subscription
before then. Cancel anytime, through your account settings at www.optimum.net or by calling
877-694-9474, effective immediately. For existing Disney+ and/or Hulu subscribers, this is an offer
for an additional Disney+ and/or Hulu subscription. This will not replace any existing Disney+ and/or Hulu subscription
you may already have. All other accounts must be managed separately. One offer per eligible Optimum account. Use of the
services is subject to the Disney+, ESPN+, and Hulu Subscriber Agreement. Offer ends at 11/9/25 at 11:59PM ET.
© 2025 Disney and its related entities.
DISNEY BUNDLE TERMS: Access content from each service separately. Location data required to watch certain content. Select
Hulu content available via Disney+ with valid Hulu and Disney+ subscriptions; additional content only available via Hulu
app. Hulu content can be streamed via Disney+ on up to 2 devices simultaneously. Additional app feature and device
restrictions apply. For more information visit the Disney+ Help Center.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the
property of their respective owner. © 2025 CSC Holdings, LLC.
Call to learn more
844-716-0359
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